Knowledge Resources Development Process In Business Process Outsourcing (BPO) Organizations
نویسندگان
چکیده
منابع مشابه
Thinking Outside the BPO: Knowledge Process Outsourcing to India
A new wave of global outsourcing to India known as knowledge process offshoring, or “KPO,” is following on the heels of the remarkably successful Indian market for information technology outsourcing (ITO) and business process outsourcing (BPO). Like ITO and BPO, KPO allows companies to realize substantial cost reductions by offshoring domestic business functions to lower cost foreign venues. KP...
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Outsourcing decisions are not, technically, irreversible. But in practical terms the organizational disruption and financial costs of bringing services back in house (“backsourcing”) mean that few organizations revert, even when quite dissatisfied with an arrangement. Instead, organizations typically seek to move to another outsourcing arrangement, that is sometimes less attractive than the ori...
متن کاملKnowledge Process Outsourcing
Companies across a broad range of industries are pursuing offshore outsourcing. The wave that started with IT (Information Technology) outsourcing, led to business process outsourcing (BPO) as offshore vendors developed their capabilities and client’s built up relationships with those offshore vendors. With the rise in available skilled and certified workers in key skill areas such as accountin...
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ژورنال
عنوان ژورنال: Procedia Computer Science
سال: 2018
ISSN: 1877-0509
DOI: 10.1016/j.procs.2018.08.052